Plan Your Visit
Travel by Underground
The nearest underground stations to the Adelphi Theatre are Covent Garden (Piccadilly line), Charing Cross (Northern and Bakerloo lines) and Embankment (District and Circle lines).
Travel by Bus
London bus routes that operate in the area are 6, 9, 11, 13, 15, 23, 87, 91, 139, 176
Travel by Rail
Charing Cross station.
Travel by Car
If you are planning to drive into the city we recommend that you take advantage of Q-Park’s Theatreland Parking Scheme – simply have your car park ticket validated at Adelphi Theatre and the 50% discount will automatically be applied when you pay at the car park pay machine. Find out more on the Q-Park website.
Alternatively, there is an NCP underground car park in Parker Street.
The £11.50 daily congestion charge for central London applies from 7am to 6pm Monday to Friday, excluding public holidays.
Welcome to the Adelphi’s Access information page. You can print and download the following information provided by clicking here.
Booking, Carer and Contact Details
To enquire about purchasing Access and Personal Assistant tickets for shows at the Adelphi Theatre, please call our Access Booking Line on 020 7087 7966.
This service is operated by SEE Tickets. Alternatively, please email [email protected]
Tickets can also be purchased in person from the Adelphi Theatre. The Box Office is located in the foyer and has step-free access via the main entrance on Strand.
Our new Access Scheme is coming soon! Please check back here for more information in February 2019.
Getting to Adelphi Theatre
Customers with access requirements is via the main entrance of the theatre on Strand. The nearest parking bays for registered Blue Badge holders are in John Adam Street (approximately 90 metres from our main entrance), Henrietta Street (approximately 125 metres from our main entrance) and William IV Street (approximately 160 metres from our main entrance). Please note, these spaces are limited in number.
The nearest mainline station to the theatre is Charing Cross and step-free access to the trains is available. The nearest TFL Underground station to the theatre is also Charing Cross (Bakerloo and Northern lines), but this does not have step-free access. The nearest Underground Station with step-free access is Westminster (District, Circle and Jubilee lines), approximately 1km from our main entrance. After leaving Westminster Station, customers should proceed along Whitehall. When they reach Trafalgar Square they should turn right onto the Strand and the Theatre is located on the left hand side.
Please visit https://tfl.gov.uk for more information on public transport in London.
A ramp on the right hand side of the main entrance provides level access to the theatre through an automatic door. The Box Office is located on the right hand side as you enter the foyer and a low level counter is available for those who require it. An accessible toilet is available at the far end of the foyer on the left hand side. The bar in the main foyer, the Vivian Ellis Bar at the front of the Stalls auditorium, the Cloakroom, and the confectionery and souvenir kiosks all have step-free access.
Access to Performance, Seating and Viewing Areas
The Stalls auditorium has level access and there are three dedicated wheelchair park spaces in Row X. Any aisle seat in the Stalls can be used for customers wishing to transfer from a wheelchair into a theatre seat.
The Dress and Upper Circle levels of the auditorium can only be accessed via routes including stairs:
Dress Circle – 41 steps from Ground Floor
Upper Circle – 71 steps from Ground Floor
Our trained access hosts will be available to assist visually impaired customers upon arrival and throughout their visit if required.
An Infra-Red audio enhancement system is available for deaf or hearing-impaired patrons. Headsets and hearing aid loops are available from our Cloakroom located in the main foyer. Please advise the operator of this requirement when booking your tickets to ensure you are seated in a suitable area of the auditorium.
In conjunction with the Producer of each show, the Adelphi Theatre hosts periodic accessible performances, including Audio-described, Captioned, BSL Interpreted and Relaxed performances.
Services and Facilities
There is a cloakroom available. Items can be checked in for £1 each.
Our staff are on hand throughout your visit to assist with any purchases you may wish to make. If you are unable to access the bars or kiosks then we can offer an in-seat service. Please speak to our access host upon arrival.
The Adelphi Theatre has one accessible toilet located at ground level off the main foyer and close to the entrance to the Stalls seating.
There are further standard toilets located inside the Stalls auditorium. The Gents has step-free access and the Ladies can be accessed via 2 steps.
The Foyer Bar, Foyer Kiosk, Merchandise Kiosk (foyer) and Vivian Ellis Bar (Stalls) all have step-free access.
Assistance dogs are welcome in the Adelphi Theatre. Our staff are always happy to look after your access dog for you whilst you enjoy your visit.
If you need to bring medication, food or drink to manage a medical condition, or medical equipment you are welcome to do so. Please ask to speak to a manager when you arrive before going through our security searches. Please note, we are not in possession of any medical equipment.
Our access hosts are trained in how to assist customers with access requirements in case of an emergency. These staff members will be specifically allocated to assist any customers with access requirements in an emergency situation.
Strobe and Lighting Effects
Strobe and flashing lights are regularly used during performances at the Adelphi Theatre. For more information, please call our Stage Door on 020 7836 1166 and ask to speak to a manager.
Adelphi Theatre Seating Plan
Where we provide a seating plan for events, every effort is made to show you the correct information. However, we are unable to guarantee the accuracy of our seating plans in case of short term or venue specific changes due to production requirements. Seating plans are generally provided as a guide only and are not an exact representation of the seating layout at the venue.