Latest Update – Tuesday 19 January 2021

As we start a new year, we are all excited about the time when we will be back in the theatre together enjoying the magic of live performance. In light of the recent government implementation of a full national lockdown, it has become necessary to postpone the opening of Frozen, which was planned for April, just a little longer.

The health and wellbeing of our audiences, cast and crew are paramount, and we cannot wait to share the production with you as soon as we are safely able to without current social distancing regulations. Therefore, we have taken the decision to temporarily take the show off sale, and to reassess our timeline. We will announce our new opening date as soon as possible.

You don’t need to do anything at the moment – you will be contacted at the earliest opportunity with your revised performance date. We will do this in chronological order so that customers booked into performances in April and May will be the first to be notified of their new date. If your new date is not suitable, you will be able to request an exchange into an alternative performance or to request a credit voucher, or a refund if necessary. Please don’t contact us until we have emailed you with your new performance date.

We would like to thank you for your ongoing patience and understanding in these difficult times – we are doing everything we can to cause as little inconvenience to you as possible. We promise the wait will be worth it.

An incredible group of people has been working together to build Frozen for the West End. Take a sneak peek of their progress here.

For further information and answers to Frequently Asked Questions please visit lwtheatres.co.uk or frozenthemusical.co.uk.

With very best wishes

VENUE Theatre Royal Drury Lane, Catherine St, Covent Garden, London WC2B 5JF

GIFT VOUCHERS Now Available

TICKETS From £20.00 – No fees

All ticket prices include a £1.70 restoration levy

RUNNING TIME TBC

AGE RECOMMENDATION 6+
We aren’t able to admit any children under the age of 3 and every customer must have their own ticket. To help us make sure everyone enjoys the show, your little ones need to be able to sit in their own seat without any assistance.

Please note the producers cannot guarantee the appearance of any particular artist. The schedule is subject to change and may be affected by contracts, holidays, illness or events beyond the producers’ control.

Read full terms and conditions for Frozen The Musical here

For any other questions about your booking, please visit this FAQs page