Phantom of the Opera Access Tickets

Are you an access customer? Find out how to book your access seats for Phantom of the Opera at Her Majesty’s Theatre.



Access Scheme Sign Up

If you would like to enquire about making an Access booking for Phantom of the Opera at Her Majesty’s Theatre but you are not currently registered with the LW Theatres Access Scheme, you can either call us on 020 3925 2998 or email our Box Office staff at: A member of the team will be in touch as soon as possible to complete your booking over the phone. Please ensure you include a contact telephone number and mention the title of the show in your email. Click here to find out more information about becoming a member of the LW Theatres Access Scheme.

If you are already a member of the LW Theatres Access Scheme and have received your confirmation email confirming your unique customer ID number, you will be able to make a booking online for Phantom of the Opera at Her Majesty’s Theatre. Please follow the instructions below to make your booking.

Selecting your seats

  1. Click Book Tickets
  2. Select your preferred performance date and click through to the seating plan.
  3. Click to login on the top right-hand side of the screen, using your registered email address.
  4. Click Forgotten Password if you need to reset your password.
  5. Please click here to view or download our guide to accessible seating at Her Majesty’s Theatre.

Access pricing

  1. Select your preferred seats on the seating plan by clicking on an available seat. Seats in grey are unavailable.
  2. A pop-up box will appear with a list of available seat price options. This will include a full price option as well as any available access price options for that seat. Please select an available price point that suits your intended budget. Access prices are subject to availability and are not available on all price points. If you are unable to find seats suited to your specific access requirements online, then please contact the Box Office and they will do their upmost to accommodate you.
  3. You can select up to a maximum two tickets at an access price. If you accidentally add too many tickets at an access price, you will receive an error message when trying to proceed to the next page. Please remove any additional access price tickets and re-add selecting the Full Price option.

If registered to attend the performance with a Personal Assistant, you can also select a Personal Assistant ticket at no additional charge if required. The £1.70 fee displayed for Personal Assistant tickets will be subtracted when you are ready to pay.

Any additional tickets required should be purchased at full price.

If you have registered as a wheelchair user, you will see a wheelchair symbol on all designated non-transferable wheelchair positions in the Stalls. If you would prefer to transfer from a wheelchair into a seat, please choose any low numbered aisle seat in the Stalls between rows B and S.


For additional assistance with your booking, you can either call us on 020 3925 2998 or email A member of our team will get back to you as soon as possible.