Contact Us

The Other Palace
12 Palace Street

Box Office: 020 7087 7900


For all ticket related enquiries please email

Tickets can be exchanged within 48 hours of a performance for an alternative performance of the same date, subject to availability. To request an exchange please call 020 7087 7900. All exchanges are subject to a £2.50 per ticket fee.

If you require any information regarding your trip to the theatre or for lost property enquiries please email

To make a new booking for any of our shows you can call us 24 hours a day on: 0207 087 7900

To speak to a customer services representative please call: 020 7087 7967 – Monday to Friday from 9am to 5:30pm, or on Saturdays from 10am to 4pm.

Contact The Other Palace